Privacy

1. Controller

2. Visiting the website

Technically necessary connection and log data is processed when the website is accessed. This may include the IP address, time, requested address, transferred data volume, browser information and error data. Processing supports secure and reliable delivery and troubleshooting under Article 6(1)(f) GDPR.

We use contractually bound IT providers for hosting and technical delivery. Log data is retained only for as long as required for operation, security and specific incident handling.

3. Contact

If you contact us through the artist or buyer form, by email or telephone, we process the details you provide to handle your enquiry. Public forms collect the name, email address, enquiry type, message and optional project details. The legal basis is Article 6(1)(b) GDPR for pre-contractual or contractual matters, and otherwise our legitimate interest in replying under Article 6(1)(f) GDPR.

Enquiry data is deleted when no longer required unless statutory retention duties or legitimate documentation needs apply. Public enquiries are shown only inside the protected Lentiart administration. Confidential production files are not collected through these forms.

4. Protected artist studio

The artist studio is available only to personally invited users. Account identifier, email address, access times and assignment to the relevant studio are processed for sign-in and account allocation. Submissions, messages, approvals and artwork files are processed to prepare and carry out the collaboration. High-resolution production files remain in protected storage and are not made public.

5. Cookies, analytics and shop

The public pre-launch site does not use advertising or audience analytics. Technically necessary functions may use session information, particularly for sign-in to the artist studio. The public shop and Shopify checkout are not yet active. This policy will be updated before sales begin.

6. Recipients and international transfers

Data is shared only with parties that need it for hosting, communication, sign-in or the agreed project work. Where providers process data outside the European Economic Area, legally recognised safeguards such as adequacy decisions or standard contractual clauses are used.

7. Your rights

Subject to the legal requirements, you have rights of access, correction, erasure, restriction, data portability and objection. Consent may be withdrawn for the future at any time. Requests can be sent to shop@lentiart.com. You may also complain to a data protection supervisory authority, in particular the Berlin Commissioner for Data Protection and Freedom of Information.

Invited artists can view their stored studio information in the protected privacy area and submit a formal request there.

8. Changes

We update this policy when functions, providers or legal requirements change. A revised version will be prepared before the shop launches.